Privacy Policy

Last updated: October 2026

This policy describes how Actbackground Plumbing ("we", "us") handles information when you browse actbackground.property, phone the number shown on the site, or send in a form. It is a general template, not legal advice.

Details You Give Us

When you fill out a form or phone in, you may share your name, phone number, email address, location and a short description of your plumbing problem. We may collect those details.

Details Collected Automatically

The site may also log some information when you visit. That can include your IP address, browser, type of device, the pages you view and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality checks and billing.

What We Do With Your Information

We use your information to:

• Match you with an independent plumbing provider that serves your area
• Pass your request to that provider so they can reach out to you
• Answer your questions and messages
• Understand how the site and our phone lines are used
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Receives Your Details

Actbackground Plumbing is a referral service. When you ask for help, we send your contact details and request information to one or more independent providers or marketing partners. They use it to get in touch with you about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share data with companies that help run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may release information if the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, however, count sharing data with marketing partners as a sale or a share. Where those laws apply, you may have the right to opt out.

Cookies and Analytics

The site may use cookies and similar tools to learn how visitors use it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@actbackground.property. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no method of sending or storing data is completely secure. We keep information only as long as we need it for the purposes above, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the latest revision.

Contact

Have a question about this policy? Email contact@actbackground.property.